topic Re: Roaming in US - 5G? in Get Support

Roaming in US - 5G?

JDodd — Mon, 26 Aug 2024 16:31:54 GMT

Hello - my daughter and I have the plan that includes data in the US. We successfully connected to roaming, and in my notes I had written down to connect to 4G/LTE - however 5G was an option when we connected. Can we change it to 5G, the LTE seems quite slow

Re: Roaming in US - 5G?

slusagm — Mon, 26 Aug 2024 16:33:07 GMT

yes, you can . But some people said 5G is more stable. But if the 4G does not work well try 5G

Re: Roaming in US - 5G?

hTideGnow — Mon, 26 Aug 2024 16:34:06 GMT

HI @JDodd

you can use 5G as well as 4G

if you think the current 4G is slow, you can also try different network. You can try T-Mobile, AT&T and Verizon and see which one is best

I think Verizon does not give you 5G. When I used it, T-Mobile was good on both 5G and 4G

Re: Roaming in US - 5G?

eddieO — Mon, 26 Aug 2024 16:34:37 GMT

@JDodd no harm in trying to connect with 5G it's just that some people have had issues and found 4G/LTE worked out better. Feel free to experiment to see if speeds are better. You can also manually select between T-Mobile, AT&T or Verizon to see if one works out better for you than the others

Re: Roaming in US - 5G?

will13am — Mon, 26 Aug 2024 16:35:56 GMT

All the times I have been to the US, I just leave the phone on 5G preferred and let it connect to whatever carrier automatically. It does what it does. I have not really had issues.