topic Re: Agent in Get Support

Agent

Lhaha — Mon, 26 Aug 2024 02:58:08 GMT

Hello, who could please pass me the PM agent direct email please?
thanks 🙏

Re: Agent

slusagm — Mon, 26 Aug 2024 02:42:01 GMT

sorry, no email, but you can message them

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

but the better way, and faster response time from PM is to use Chatbot ticket. open ticket with PM using the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us to get to ticket open screen

Re: Agent

eddieO — Mon, 26 Aug 2024 02:42:05 GMT

@Lhaha You can reach an agent by opening a ticket through the Chatbot:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
(and then type: Customer Support Agent)

Or, if you are having trouble with the Chatbot try sending a private message to:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
(note: you will need to be logged into your Community account for this link to work)

Did you want to try the community hear to help you troubleshoot your issue?

Re: Agent

Andy85 — Mon, 26 Aug 2024 02:46:52 GMT

Hi @Lhaha,

We are not PM agents, but is there anything that we could help out with?

Re: Agent

computergeek541 — Mon, 26 Aug 2024 03:04:03 GMT

Re: Agent

computergeek541 — Sun, 17 Aug 2025 15:53:34 GMT