topic Re: Purchased wrong add-on in Get Support

Purchased wrong add-on

distressedport — Tue, 04 Jan 2022 21:11:44 GMT

Hi all,

I purchased the 200mb add-on instead of the 200mb roaming add-on by accident. Is it possible to have the first purchase cancelled? I'm always well under my data usage and this won't be used.

If a moderator could please PM me to help, that would be great.

Re: Purchased wrong add-on

LEGO — Mon, 30 Apr 2018 15:27:57 GMT

You will need to send a private message to a Moderator_Team, they will help you!
Here is the link: click here
In your message, please provide your name, Public Mobile phone number, and PIN.
Good luck!

Contact Support hours of operation:
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Re: Purchased wrong add-on

GreatCanadian — Mon, 30 Apr 2018 17:02:04 GMT

The mods are fantastic dealing with innocent mistakes. They fixed 2 for me just a couple of weeks ago, when they really didn't have to. If they can help, they will!! Bravos to the mods!!