topic Re: Transfer number from Virgin Mobile Canada in Get Support

Transfer number from Virgin Mobile Canada

Tessagoodyear — Thu, 22 Aug 2024 02:52:00 GMT

Hi, the system doesn’t recognize my virgin mobile number, says it doesn’t exist. Is this just an error or does PM not transfer Virgin Mobile Canada numbers?

Re: Transfer number from Virgin Mobile Canada

Chalupa_Batman — Wed, 21 Aug 2024 22:50:26 GMT

HI @Tessagoodyear

Check this link to confirm your number can be ported.

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do

Re: Transfer number from Virgin Mobile Canada

hairbag1 — Wed, 21 Aug 2024 22:52:39 GMT

@Tessagoodyear

I'd suggest you just take a new number just to get you started...then get Customer Support involved if you still are unable to port in successfully. BTW..your old account needs to still be active in order to port in to Public Mobile.

added link to Customer Support messaging..

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer number from Virgin Mobile Canada

computergeek541 — Thu, 22 Aug 2024 00:45:50 GMT

Re: Transfer number from Virgin Mobile Canada

computergeek541 — Thu, 22 Aug 2024 20:15:45 GMT