topic Re: P1311 in Get Support

P1311

P1311 — Thu, 22 Aug 2024 17:30:10 GMT

I’m using public mobile right now on my iPhone how do I change or activate eSIM on my new phone that I just bought?

Re: P1311

slusagm — Thu, 22 Aug 2024 17:31:18 GMT

You can buy the esim by using the PM app. Download it on your new iPhone, login and buy on the Account page

Re: P1311

hTideGnow — Thu, 22 Aug 2024 17:33:10 GMT

HI @P1311

you can easily change to eSIM on your new phone. First download the Public Mobile app from your new phone. Then login and go to Account page, click Buy sim card and choose eSIM. If you were using physical sim earlier, you will have to pay $5 for the new esim. If you have been using esim on your old phone, then it should be free