topic Re: PUK Password Inquiry in Get Support

PUK Password Inquiry

ledfe — Tue, 04 Jan 2022 21:11:42 GMT

Hello,

I have activated USIM card but it is asking me for PUK password.

Seems like my old provider, Fido has locked my account and asking for the PUK password.

How can I obtain this password?

Thank you.

Re: PUK Password Inquiry

jp2 — Mon, 30 Apr 2018 15:23:07 GMT

You need to contact the old provider to recieve a free unlock code or purchase one from somewhere else

Re: PUK Password Inquiry

ledfe — Mon, 30 Apr 2018 15:49:43 GMT

fido >> public moved to mobile. I want to get a puk password code on my phone.

MY ACCOUNT : LExxxxxxxxxxxM

My wisdom number is: 8xxxxxxxxxxxxxxxxxxxxxxxxx38

Please let me know because I have 2 left now

Re: PUK Password Inquiry

jp2 — Mon, 30 Apr 2018 15:49:10 GMT

Please don't post private info in this public forum. You need to contact Fido if that is where u purchase the phone

Re: PUK Password Inquiry

ledfe — Mon, 30 Apr 2018 20:46:07 GMT

Hello,

I contacted Fido, and they said it is not their issue. I would need to contact Public Mobile for PUK number.

When I use Fido sim card my phone works but when I use Public Mobile SIM card, it locks me out and asks for PUK number.

Re: PUK Password Inquiry

Anonymous — Mon, 30 Apr 2018 20:48:59 GMT

@ledfe, A PUK code is used/needed when the SIM pasword is entered incorrectly a certain number of times. If it is a Public Mobile SIM card, you can ask the moderator team for assistance with the PUK code.

Click here to send the moderator team a private message.
You can find information regarding the moderator team by following this link.