topic Re: @Locked account in Get Support

@Locked account

Alex122 — Thu, 22 Aug 2024 02:46:51 GMT

Kindly help me with my account as it still is locked even after resetting my password and waiting for more than five hours

slusagm — Wed, 21 Aug 2024 23:36:34 GMT

did you try using Incognito browser mode?? or try using PM app with Location permission set??

if you tried both, time to as PM to step in. You cannot open Chatbot ticket at this time, so, message them

Neil11 — Wed, 21 Aug 2024 23:37:28 GMT

You will need to contact customer service agent to fix your issue. Either via the following link:

If you are having a difficult time, then you can private message CSA:

Send a private message to CSA through the following link :

Alex122 — Wed, 21 Aug 2024 23:41:30 GMT

Thank you for the advice. Will do right away