topic auto pay reward in Get Support

auto pay reward

vilas — Wed, 21 Aug 2024 21:47:14 GMT

Hello, do we get auto pay reward $2?

Re: auto pay reward

Sansan — Wed, 21 Aug 2024 21:52:28 GMT

@vilas sorry remove as of May. No more.

Re: auto pay reward

Chalupa_Batman — Wed, 21 Aug 2024 21:58:27 GMT

Hello @vilas

All of the older rewards have now been removed for the lesser value rewards.

https://productioncommunity.publicmobile.ca/t5/Announcements/Upcoming-Changes-to-our-Old-Rewards-Program/td-p/1154856

Re: auto pay reward

8734tuyPM — Wed, 21 Aug 2024 22:19:16 GMT

You should be getting 1.95 reward points per month for auto pay

Re: auto pay reward

computergeek541 — Thu, 22 Aug 2024 02:52:54 GMT

@8734tuyPM wrote:
You should be getting 1.95 reward points per month for auto pay

That's not correct. No additional points are given to customers who use autopay.

Re: auto pay reward

computergeek541 — Wed, 21 Aug 2024 22:29:56 GMT

Re: auto pay reward

HALIMACS — Wed, 21 Aug 2024 23:59:06 GMT

@vilas

The auto-pay reward has been removed and replaced with Public Points equating to 5% of your plan value toward Public Points, which everyone gets whether on auto-pay or not.

In addition to that, you'll receive 10 Public Points on each annual anniversary from your activation date in place of the prior Loyalty rewards which incrementally increased every year for 5 years.

Referrals are 1 point per referral per 30 days, vs the $1 on the legacy rewards.

Not a great substitution in rewards, but better than nothing.

A key difference is on the prior reward plan, you automatically got reductions. On the new points system, users have to log into the rewards section of self-serve, and select from options to redeem points towards dollar-value credits, or other options for services.

Re: auto pay reward

softech — Thu, 22 Aug 2024 14:23:44 GMT

Unnecessary repetition Please avoid repeating what already said