topic Re: [SOLVED]: Important Update Regarding Recent Account Notifications in Get Support

Re: [SOLVED]: Important Update Regarding Recent Account Notifications

Wendy23 — Tue, 20 Aug 2024 21:19:25 GMT

When I log in, it says my subscription is on hold. It says it expires today. I am on automated payment, and I see that my credit card has been charged today. When I click on " Pay Now and Resume Services", I see that I have available funds, and asked me to manually deduct it to pay ($0.00 Pay Today). After clicking, it says "Payment has been processed, and services will resume shortly, but after logging in to check, the same subscription is on hold message is there. I am worried that they will cut my service tomorrow.

Re: [SOLVED]: Important Update Regarding Recent Account Notifications

Wendy23 — Tue, 20 Aug 2024 21:53:57 GMT

Restarted my phone, and logged in again. The subscription on hold message went away. Hope it is fixed!

Re: [SOLVED]: Important Update Regarding Recent Account Notifications

deanwhyno — Tue, 20 Aug 2024 22:10:13 GMT

Mine fixed itself within 24 hours of payment.😁

Re: [SOLVED]: Important Update Regarding Recent Account Notifications

deanwhyno — Wed, 21 Aug 2024 12:26:09 GMT

Wait a bit and it will fix itself. Same thing happened to me...