I need a PUK

Whiskersnlissa — Tue, 20 Aug 2024 23:30:43 GMT

Hi, I accidentally somehow locked my SIM & it's now telling me I need a PUK I was trying to open a ticket but keep going around in circles on the chat bot thing. Please help!

Thank you in advance!

Re: I need a PUK

slusagm — Tue, 20 Aug 2024 23:33:31 GMT

if you need a sim card puk, ask PM to help. You can message them using the link

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

or if you still have access to email to receive 2FA code, then use Chatbot to open a proper ticket. Just open ticket Use the Orange Chatbot icon on the lower right. Type the question Submit ticket and select Contact Us. You will be asked to login, enter the login name and password. When asked for 2FA ,click Didn't receive code and then Send email to get 2FA via email

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I need a PUK

Re: I need a PUK