topic Re: Friend’s referral code in Get Support

Friend’s referral code

FrogHop — Tue, 20 Aug 2024 18:09:56 GMT

Hi, almost a new client. On the final activation page where I enter the credit card data it is not accepting my friend’s referral code. I have codes from 2 and it’s saying they’re invalid. Am I entering it in the wrong area.

Re: Friend’s referral code

hTideGnow — Tue, 20 Aug 2024 14:11:41 GMT

hi @FrogHop

just activate without the code first, then ask support agent to add it back for you.

Re: Friend’s referral code

slusagm — Tue, 20 Aug 2024 14:11:41 GMT

you sure your friend not sent you the wrong one? don't get mixed up with 0 or O or 1 and I , etc

Re: Friend’s referral code

Sansan — Tue, 20 Aug 2024 14:15:12 GMT

@FrogHop there is only 1 place on the payment page to enter code.

Make sure you are entering zero 0 or the letter O correctly.

But if none is being accepted after you finish you can use the chatbot or bubble to provide one of the code to public mobile to enter it manually for you. Did you verify with your friend?

Do you know these people personally? Sometimes they do want you to provide their phone number. I have seen PM ask for it, if not then....

Re: Friend’s referral code

Grinch — Tue, 20 Aug 2024 16:24:27 GMT

ask friend to send you his link with code in it.