topic Re: Account Number in Get Support

Account Number

MP15 — Mon, 19 Aug 2024 00:37:04 GMT

How do I find my account number from the Public Mobile login website on pc? When I was registered with Public Mobile, they didn't send me an email with my account number. Also I was not given a printed piece of paper with the account number. Also, I have a first generation iPhone SE (2017). The carrier for this phone is Public Mobile. The iOS version for this phone is 13.3.1 and the Public App requires iOS version 13.4 or higher. The latest update is iOS version 15.8.3 . I don't want to update my phone to iOS 15.8.3 because going from iOS 13.3.1 to 15.8.3 may result in my phone getting stuck into a boot loop. I don't want my phone to get stuck into a boot loop. Lastly, I can't look at any Public Mobile bills in order to for my account number.

Thank you.

Re: Account Number

softech — Mon, 19 Aug 2024 00:40:06 GMT

@MP15

for Account number, you can login to My Account, and go to Profile page, hover the mouse pointer over to Account number and it will show you the whole number like this

https://myaccount.publicmobile.ca/en/account/my-profile

Re: Account Number

slusagm — Mon, 19 Aug 2024 00:40:09 GMT

if you worry about upgrading iOS, go to an Apple store for help

For account number , it is in My Account's profile page