topic Re: New customer in Get Support

New customer

Jossy — Sun, 18 Aug 2024 22:40:34 GMT

Hi, I have not been able to receiving calls or text messages. I transfered my services from Roger's to public mobile

Dunkman — Sun, 18 Aug 2024 22:45:20 GMT

When did you port your number over? It can take a few hours for the port to be completed.

Did you respond "yes" to Roger's port request confirmation request?

Jossy — Sun, 18 Aug 2024 23:13:10 GMT

I had tried a couple of days ago. I have tried again. I'll give it a few hours see if it works this time

Dunkman — Sun, 18 Aug 2024 23:16:28 GMT

Are you about to text out? call out? With PM Sim card?

I will private message you the Telus team porting number. They can check the status of your port.