topic no data in Get Support

no data

Guy11 — Sun, 18 Aug 2024 15:21:00 GMT

No data lte, 3g, 4g, 5g in my regon since today any one else??

Re: no data

eddieO — Sun, 18 Aug 2024 15:26:02 GMT

@Guy11 try restarting your phone or turning on airplane mode and then turning it back off. Also check your data usage to make sure you haven’t used it all up. Is text and calling still working?

Re: no data

Chalupa_Batman — Sun, 18 Aug 2024 15:28:20 GMT

@Guy11 wrote:
No data lte, 3g, 4g, 5g in my regon since today any one else??

Hello @Guy11

First, check this site to see if Telus is down in your area.

https://www.telus.com/en/qc/outages

If there are no reports of being down, try restarting your phone. You can also go into network settings and turn off Automatic and choose Public Mobile and then reboot. If that doesn't work, you can consider resetting your network settings and then rebooting.