topic Re: Data usage in Get Support

Data usage

Maharg — Sat, 17 Aug 2024 23:26:10 GMT

Why does my “subscription usage” show 100.36 mb used, but when I view “usage history” it doesn’t show any data used from the start of my monthly subscription?

Re: Data usage

slusagm — Sat, 17 Aug 2024 23:41:42 GMT

only day 1 of this cycle.

PM only update the usage history (your 2nd screenshot) like in the night. So, check that page back tomorrow

(and become PM only update that page late, the 2 pages always not match. The usage meter is live view, history is one day late)

Re: Data usage

Chalupa_Batman — Sat, 17 Aug 2024 23:30:08 GMT

One SMS. A few ideas. Are you using an iPhone? Cause iMessages use data. Did you send a picture along with that text? MMS uses data. Also, PM only updates this information twice daily. Mid day and midnight. So nothing is really accurate.

Re: Data usage

Maharg — Sat, 17 Aug 2024 23:38:39 GMT

Yes I did send some pictures. That must be it. Thanks

Re: Data usage

umnikke8 — Sun, 18 Aug 2024 00:38:00 GMT

There is something wrong with the Data Usage Overview. It's been showing an extra 100MB used on mine for 2 months.