topic Re: account help in Get Support

account help

846 — Sat, 17 Aug 2024 15:58:46 GMT

my account says subscription not acctivated but payment was taken and cannot access anything on my account

EB0 — Sat, 17 Aug 2024 12:31:09 GMT

Is it a new account?

send a message to CSA to Look into it

Sansan — Sat, 17 Aug 2024 12:32:04 GMT

Use the link below to contact public mobile directly for further assistance if you cannot access your account .

Dunkman — Sat, 17 Aug 2024 16:01:53 GMT

More details would be helpful. Did you activate physical SIM card or eSIM?

If physical SIM card, try to insert into your phone to see any service.