topic Help with number in Get Support

Help with number

Megs709 — Mon, 12 Aug 2024 18:45:16 GMT

I paid for the month and thought I set up the number transfer correctly but I can get a new number instead but can’t go back to get a new number instead of transferring

Re: Help with number

Handy1 — Mon, 12 Aug 2024 18:48:32 GMT

@Megs709 you might wanna contact support to help in this case

send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Help with number

EB0 — Mon, 12 Aug 2024 19:19:05 GMT

@Megs709

If you have an active plan and you can login your account, you can get a new number at any time, by opening the app, go to Account, change phone number.

Re: Help with number

Megs709 — Mon, 12 Aug 2024 19:24:29 GMT

I am a new customer and I clicked to transfer my old number but it won't let me. it took the money but said it says subscribtion not activated and there's no screen to do anything to fix it

Re: Help with number

computergeek541 — Mon, 12 Aug 2024 19:29:43 GMT