topic Re: phone number change in Get Support

phone number change

mish1 — Sun, 04 Aug 2024 03:48:43 GMT

Hi, my phone number was changed upon starting service. Can i change it back?

Thanks!

Re: phone number change

computergeek541 — Sun, 04 Aug 2024 03:51:22 GMT

@mish1 wrote:
Hi, my phone number was changed upon starting service. Can i change it back?

Phone numbers dont usally change unless the change was requested. The one exception to that would be if a number port was requested but the number porting failed. Does that sound similar to your phone number situation?

Re: phone number change

mish1 — Sun, 04 Aug 2024 15:15:36 GMT

possibly? i did not get a notification stating that it failed

Re: phone number change

mish1 — Mon, 12 Aug 2024 01:57:43 GMT

issue still not resolved, can i please change my number back to what it was before?

Re: phone number change

computergeek541 — Mon, 12 Aug 2024 02:39:34 GMT

@mish1 wrote:
issue still not resolved, can i please change my number back to what it was before?

You are speaking only to other customers here. Other customers do not have access or fix issues with your account. Please first check if the servcie at your old carrier is still working.