topic Re: Subscribing issue in Get Support

Subscribing issue

Ghalia — Mon, 12 Aug 2024 02:47:50 GMT

I have a problem when I submit the last step for actvating my new simcard.

hairbag1 — Sun, 11 Aug 2024 21:44:24 GMT

what's the message you're getting ?

BKNS27 — Sun, 11 Aug 2024 23:20:38 GMT

Did you use the PM app during activation?

Did you picked a new number or ported your number over from another carrier?

Ghalia — Mon, 12 Aug 2024 00:02:01 GMT

We can not activate your sim card

Ghalia — Mon, 12 Aug 2024 00:03:11 GMT

What is the PM.

YES I did choose tge number

BKNS27 — Mon, 12 Aug 2024 00:47:00 GMT

PM = Public Mobile

Best to contact a CS_Agent (customer service agent) by pm (private messaging) them so they can help further.