https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1239691#M855851 <P>Hi,&nbsp;</P><P>I created an account for the first time but I go in loops on step 6 of activation. It says it wasn’t activated but my visa was charged.</P><P>how do I connect/activate &nbsp;my eSIM&nbsp;</P> Fri, 09 Aug 2024 04:14:27 GMT ConnorRob21 2024-08-09T04:14:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1239691#M855851 <P>Hi,&nbsp;</P><P>I created an account for the first time but I go in loops on step 6 of activation. It says it wasn’t activated but my visa was charged.</P><P>how do I connect/activate &nbsp;my eSIM&nbsp;</P> Fri, 09 Aug 2024 04:14:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1239691#M855851 ConnorRob21 2024-08-09T04:14:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1239694#M855854 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/458277">@ConnorRob21</a>&nbsp;</P><P>you will need to have support to help to complete the activation.&nbsp; Please engage them by direct message</P><DIV class="lia-indent-padding-left-30px"><FONT size="2">&nbsp; &nbsp; &nbsp; &nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A><BR /></FONT><EM>**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</EM></DIV><DIV class="lia-indent-padding-left-30px">&nbsp;</DIV> Fri, 09 Aug 2024 03:28:18 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Subscription-not-activated/m-p/1239694#M855854 softech 2024-08-09T03:28:18Z