topic Re: Change phone in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239463#M855718 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/458031">@CNg2024</a>&nbsp; You have to log into your account with new phone and get a new eSIM&nbsp;</P> Thu, 08 Aug 2024 17:31:09 GMT Handy1 2024-08-08T17:31:09Z Change phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239455#M855711 <P>I am using eSom, what happens if I want to change phone? How do I change over?</P> Fri, 09 Aug 2024 04:55:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239455#M855711 CNg2024 2024-08-09T04:55:57Z Re: Change phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239460#M855716 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/458031">@CNg2024</a>&nbsp;you cannot transfer existing eSIM but you can get the new eSIM on the new phone for free.&nbsp;&nbsp;</P><P>just download PM app on new phone, login and buy new eSIM from Account page on the app</P> Thu, 08 Aug 2024 17:28:25 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239460#M855716 hTideGnow 2024-08-08T17:28:25Z Re: Change phone https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239463#M855718 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/458031">@CNg2024</a>&nbsp; You have to log into your account with new phone and get a new eSIM&nbsp;</P> Thu, 08 Aug 2024 17:31:09 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Change-phone/m-p/1239463#M855718 Handy1 2024-08-08T17:31:09Z