topic Re: Adding roaming for a trip to the US in Get Support

Adding roaming for a trip to the US

WasteOfTime2 — Wed, 07 Aug 2024 21:05:19 GMT

How do you add roaming for a trip?

Re: Adding roaming for a trip to the US

Handy1 — Wed, 07 Aug 2024 17:58:46 GMT

@WasteOfTime2 In your account purchase roaming add on for your time away

Re: Adding roaming for a trip to the US

TheSterlinger — Wed, 07 Aug 2024 18:06:20 GMT

@WasteOfTime2
If you would like to add roaming then you need to buy any add on.

https://myaccount.publicmobile.ca/en/account/manage/shop/addons

Re: Adding roaming for a trip to the US

hTideGnow — Wed, 07 Aug 2024 18:06:51 GMT

hi @WasteOfTime2

just login My Account, go to Subscription & Addons page and buy the US roaming addon you want

Please note the addon will kick in immediately. Just reboot your phone and turn on Roaming data on your phone when you are in US. You might need to manually connect to AT&T or T-Mobile (try both) and set the network mode to 4G or LTE for stable connection

Re: Adding roaming for a trip to the US

WasteOfTime2 — Wed, 07 Aug 2024 18:07:46 GMT

Thank you. I have two further questions.

1) I only see options for purchasing US roaming. Is there roaming available for elsewhere?

2) is the US roaming unlimited calling and texting for the 15-day period?

Re: Adding roaming for a trip to the US

hTideGnow — Wed, 07 Aug 2024 18:08:40 GMT

hi @WasteOfTime2

1. sorry, just roaming in US, PM does not have service elsewhere

2. yes, the calling and text are both unlimited,

Re: Adding roaming for a trip to the US

Handy1 — Wed, 07 Aug 2024 18:08:57 GMT

@WasteOfTime2 Yes because PM only has roaming in the US no where’s else in the world and yes it’s unlimited talk and text for 15 days

Re: Adding roaming for a trip to the US

softech — Wed, 07 Aug 2024 23:38:57 GMT