topic Re: APN settings not working in Get Support

APN settings not working

4199 — Tue, 06 Aug 2024 22:58:22 GMT

Hello all, today I activated my Public sim, set it up, and attempted to connect to data on my Android 8.1 device. I realized shortly after that you have to set up an APN on Android phones in order to get proper connection. However after setting up the APN as per the official post when trying to save the APN I get hit with this error every time:

After this I tried fiddling around with various settings including this set of settings, but the same error always came up. If anybody has an idea of how to fix this please let me know ASAP!

Re: APN settings not working

Handy1 — Tue, 06 Aug 2024 22:04:03 GMT

@4199 You activated on freedom SIM ? This is public mobile . Or did you mean activated public mobile sim ? If freedom you need contact them . But if public here’s link for support

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: APN settings not working

4199 — Tue, 06 Aug 2024 22:06:18 GMT

Yes I meant public, sorry for the typo

Re: APN settings not working

Handy1 — Tue, 06 Aug 2024 22:09:14 GMT

@4199 You should be able to update the APN yourself . You might need to in caps APN SP.MB.COM . But if you can’t use the link provided below

Re: APN settings not working

4199 — Tue, 06 Aug 2024 22:15:30 GMT

Typing the APN in all caps did not work unfortunately

Re: APN settings not working

will13am — Tue, 06 Aug 2024 22:57:04 GMT

@4199 wrote:
Typing the APN in all caps did not work unfortunately

@4199 , this is the latest help article for APN settings.

https://www.publicmobile.ca/en/on/get-help/articles/set-up-data-on-an-android-phone

Re: APN settings not working

computergeek541 — Wed, 07 Aug 2024 03:12:16 GMT

@4199

For APN type, try entering: default,mms

(No spaces after the comma)

Re: APN settings not working

4199 — Wed, 07 Aug 2024 07:18:40 GMT

I’ve already tried this, unfortunately it still doesn’t work

Re: APN settings not working

4199 — Mon, 26 Aug 2024 23:47:47 GMT

Apologies for the late reply everyone, I figured out the issue on my own.
For some reason my device simply would not allow me to save the APN profile in one way or another, so I tried filling in the APN fields and then shutting down my phone. Upon restarting the APN profile had successfully been created, yay! I will make a dedicated post elsewhere on the forum to better document my experience in the hope that it can help others. Thanks everyone!

fujitsu arrows keitai F-03L compatibility and APN setup

4199 — Tue, 27 Aug 2024 00:10:25 GMT

Hey everyone, this post is intended to share some info I learned rather than ask a question, so if I'm in violation of the forum rules please let me know.

tl;dr: The F-03L is compatible with PM, texting calling and LTE data transmission works flawlessly

Recently I imported a Japanese flip phone intending on using it with a PM sim card, but I encountered a couple roadblocks along the way. Firstly, as this is an older Android phone you are required to manually set up an APN. I did so by creating the APN from the mobile data menu in settings, then inputting the following info into their respective fields:

Name: Public Mobile
APN: sp.mb.com
MMSC proxy: mmscproxy.mobility.ca
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS port: 8799
MCC: 302
MNC: 220

At this point if you try to save the APN profile it will throw you an error reading "Carrier does not allow adding APNs of type *. In order to get around this you will need to hold down the power button and restart the phone after inputting the APN profile information. Upon restarting your phone should have no problem connecting to the internet via LTE.

This is a wonderful semi-modern device and so far I have had no issues using it on Public's network. I highly recommend that the PM team add this phone to their list of supported devices. If needed I can provide additional information and testing. That's all, and I hope this was helpful! 😁