topic Re: Data usage update in Get Support

Data usage update

Marko100 — Tue, 06 Aug 2024 23:06:01 GMT

My app is not updating my data usage. What’s the solution

Re: Data usage update

Handy1 — Tue, 06 Aug 2024 21:47:29 GMT

@Marko100 could be cache issue first try to clear app cache or uninstall the app and re install it to check . Also note PM only updates the usage 2x a day so your only ever seeing the last 12 hours used

Re: Data usage update

BKNS27 — Tue, 06 Aug 2024 21:50:09 GMT

@Marko100

I had the same problem last month. You need to logout of the app then log back in.

Remember to click on Trusted Device so you don’t need to redo the 2FA sent to your phone next time you log back in.

Re: Data usage update

Marko100 — Wed, 14 Aug 2024 21:39:45 GMT

That absolutely worked Ty very much