topic Re: Restore your service in Get Support

Restore your service

Dean63 — Tue, 06 Aug 2024 20:10:11 GMT

What service are you referring too? I have two deductions every month for my cell phone and my home phone both of which were paid, please advise.

Re: Restore your service

hTideGnow — Tue, 06 Aug 2024 20:11:27 GMT

HI @Dean63

if your PM services have no problem on both lines, please ignore the messages about the overdue issue. It looks like there was a system glitch and those email were sent wrong, sent to the wrong group of customers

Re: Restore your service

Sansan — Tue, 06 Aug 2024 20:11:50 GMT

@Dean63 if all services are working , ok I would just ignore it. Seems a lot of this going around...

Re: Restore your service

Handy1 — Tue, 06 Aug 2024 20:12:20 GMT

@Dean63 Appears to be system glitch many getting message that service on hold . But service still working . If your service still working you can safely ignore the error message . If services not working you will need to make manual payment