topic Re: Close account in Get Support

Close account

Jessie24 — Tue, 06 Aug 2024 17:16:28 GMT

Worst company to deal with. Won't let me into my account to close it. Keeps just asking me to pick a plan.

Re: Close account

will13am — Tue, 06 Aug 2024 17:18:07 GMT

@Jessie24 , what exactly is the problem? Are you trying to activate and running into issues or are you an existing customer having problems with your account? If you need assistance from support, use the link below to send them a private message.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Close account

Handy1 — Tue, 06 Aug 2024 17:19:04 GMT

@Jessie24 If you can’t log in to disable auto pay ( auto subscribe ) you can send direct message to support and ask them to remove the credit card info on file right away . And you won’t be charged again

send direct private message to support .

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Close account

hTideGnow — Tue, 06 Aug 2024 17:25:19 GMT

hi @Jessie24

if you are already using PM services and got the "Pick a plan" error when you login, it just mean problem with login account. You just need a PM support agent to sort it out for you. Please message them here

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437