topic Re: Voicemail on the new $10 plan in Get Support

Voicemail on the new $10 plan

pipasharto — Tue, 04 Jan 2022 21:09:51 GMT

Hi,

I am wondering, will the voicemail work when my monthly minutes (50) end if I add talk addon? Thanks.

Re: Voicemail on the new $10 plan

mimmo — Wed, 25 Apr 2018 14:50:42 GMT

You will need an add-on. But you can always get them by calling from a different phone number

Re: Voicemail on the new $10 plan

pipasharto — Wed, 25 Apr 2018 14:54:15 GMT

Thanks for the reply. So, the voicemail will continue to work with a purchased add-on, right? As I need the voicemail all the time.

Re: Voicemail on the new $10 plan

mimmo — Wed, 25 Apr 2018 14:58:24 GMT

@pipasharto sorry i misread your post. i was refering to accessing voicemail. leaving messages i think should always work.

Re: Voicemail on the new $10 plan

smp99 — Wed, 25 Apr 2018 15:01:14 GMT

Need clarification on what you are asking

Will voicemail work (accept calls) when 50mins runs out? I think this is the question and I don't know the answer just now.

You cannot check your voice mail if your 50mins has run out and you do not have a voice add-on using your PM phone. You can always check your voice mail from another line regardless of the minutes used or add-on status.

Re: Voicemail on the new $10 plan

pipasharto — Wed, 25 Apr 2018 15:04:20 GMT

Hi,

I was browsing the plans and see that the $10 plan has a fine print "Calls to voicemail will deduct from in-plan minutes".

My question was if I finish my 50 minutes, will people able to leave messages as I do not have any in-plan minutes left.

I hope the question is clear now.

Re: Voicemail on the new $10 plan

pipasharto — Wed, 25 Apr 2018 15:08:15 GMT

Oh, Thnks everyone. I understand it now. Voicemail will always work. However, I have to buy an add-on to listen to it.

Re: Voicemail on the new $10 plan

stonechucker — Wed, 25 Apr 2018 15:12:55 GMT

No, you can use another phone to call your own cell number, and access your voice mail that way if you wish.

However, adding the 200 or 400 mnute long distance will ALSO allow you to access direct from your device

Re: Voicemail on the new $10 plan

Luddite — Wed, 25 Apr 2018 15:19:46 GMT

@pipasharto wrote:
Oh, Thnks everyone. I understand it now. Voicemail will always work. However, I have to buy an add-on to listen to it.

Based on the FAQ here, https://productioncommunity.publicmobile.ca/t5/Announcements/Plan-updates-new-10-limited-talk-and-text-plan/m-p/233167, you do not have to buy the add-on as messages can be picked up from another phone. The FAQ certainly implies voicemail will work after the calling allowance has been used up.

It would be interesting to find out whether call forwarding continues to work after the minutes run out. If so, forwarding to a fongo.com number would obviate the need for extra minutes to get messages.

Re: Voicemail on the new $10 plan

stonechucker — Wed, 25 Apr 2018 15:27:18 GMT

@Luddite, I was also going to suggest fongo... just didn't want to confuse anyone (any more than I already was) 🙂

Re: Voicemail on the new $10 plan

smp99 — Wed, 25 Apr 2018 15:27:26 GMT

I don't think you could set up call fwd after minutes run out because I believe that requires a call into the system to trigger the CallFwd. But I could be wrong and great question. I do know that call fwd minutes do not use up minutes on your plan

Re: Voicemail on the new $10 plan

Luddite — Wed, 25 Apr 2018 15:44:18 GMT

@smp99 wrote:
I don't think you could set up call fwd after minutes run out because I believe that requires a call into the system to trigger the CallFwd. But I could be wrong and great question. I do know that call fwd minutes do not use up minutes on your plan

Yes, that is my understanding as well. It's preventive measure not treatment for the problem.

Re: Voicemail on the new $10 plan

stonechucker — Wed, 25 Apr 2018 15:49:15 GMT

@pipasharto, just in case you want to shop around, check this link out, for a list of other providers that use the Rogers network. You may find a deal.

MVNOs by Carrier listing - Whistleout.ca