topic Re: Account pin number in Get Support

Account pin number

Avahamilton — Tue, 06 Aug 2024 11:35:02 GMT

I tried to make a credit card payment in my account profile but only have me the option to redeem payment voucher. When I dialed *611 and chose option to make a payment using my registered credit card it asked me for a four digit account pin that I do not remember how did I find or reset the pin number.

Re: Account pin number

Handy1 — Tue, 06 Aug 2024 11:54:38 GMT

@Avahamilton Typically you can change your account pin in your account profile page . It’s a 4 digit PIN .tap the pencil Beside it and change to what you want . If this is a newer account in the last year it possible you don’t have a pin or option for pin . But also note with vouchers you don’t need the PIN just *611 to load it .

Re: Account pin number

eddieO — Tue, 06 Aug 2024 12:19:28 GMT

@Avahamilton, you can also click on this link to change your pin:

https://myaccount.publicmobile.ca/en/account/reset/pin

Re: Account pin number

James_S — Tue, 06 Aug 2024 12:23:25 GMT

https://myaccount.publicmobile.ca/en/account/payment/funds/card