topic Re: Transfer number problem, then a submit ticket problem in Get Support

Transfer number problem, then a submit ticket problem

pshad — Tue, 06 Aug 2024 04:16:19 GMT

I messed up transferring my wife's number to a new account at Public Mobile. I pulled the sim card before responding to the message from Telus authorizing the transfer. Now I cannot submit a ticket to Public Mobile because the line where the ticket asks for the sim card number or N/A is not accepting input, either on my PC or on my phone. How do I get help with this problem? At this point I am ready to abandon this ship...

Re: Transfer number problem, then a submit ticket problem

Handy1 — Tue, 06 Aug 2024 03:22:00 GMT

@pshad I’ll private message you the porting team number . They can re trigger the port request for you . Ill also leave you with direct link to support should you need them also

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Transfer number problem, then a submit ticket problem

pshad — Tue, 06 Aug 2024 03:30:51 GMT

Thank you Handy1