topic My account in Get Support

My account

Claymore — Mon, 05 Aug 2024 02:47:22 GMT

I need help since the agents and service is next to a cemetery, i cant log in to my account because its asking for a two step verification where i have to use my other number that i literally cannot use because it kicked me out of the app and now its charging me every month 30$ im getting seriously angry with the owners of this app and am considering calling the cops

Re: My account

TheSterlinger — Mon, 05 Aug 2024 03:33:30 GMT

@Claymore

Try seeing if you can send a code to your email if you can get access to your account.

Check your messages to see if you get a response from agent if you get into your account.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: My account

Claymore — Mon, 05 Aug 2024 14:08:51 GMT

I am on the phone and cannot see those options at all

Re: My account

Dunkman — Mon, 05 Aug 2024 15:00:29 GMT

@Claymore

Maybe try on a different device (ie. computer or laptop).

Or the PM app itself.

If still having issues, you may need to submit ticket for CSA help. Click on chat icon on right lower corner of website and follow prompts to submit a ticket.

P.S. I will move your post to Support section.