topic Re: Can’t receive calls or texts in Get Support

Can’t receive calls or texts

Will98764 — Mon, 05 Aug 2024 12:29:09 GMT

Can’t receive calls of texts and it’s been 12 hours since my number transfer

Re: Can’t receive calls or texts

Phil_Adelphus — Mon, 05 Aug 2024 12:41:13 GMT

@Will98764 Can you make calls and texts on your Public Mobile sim? How long ago did you answer YES to your previous provider's authorization text, and does your previous sim still work?

Re: Can’t receive calls or texts

Will98764 — Mon, 05 Aug 2024 12:47:05 GMT

Yes I can make calls and texts. And I answered YES right away within minutes after putter the number transfer request through. And no my old SIM card no longer is active.

Re: Can’t receive calls or texts

Phil_Adelphus — Mon, 05 Aug 2024 12:48:09 GMT

@Will98764 Check your community inbox in a couple of minutes, I will private message you a phone number to call. That's at the envelope icon top right or tap your avatar for Messages if no envelope icon.