topic Re: sim card in Get Support

sim card

tanvir07 — Mon, 05 Aug 2024 03:42:26 GMT

did not received the sim card yet ?

Re: sim card

tanvir07 — Mon, 05 Aug 2024 02:48:29 GMT

yes

Re: sim card

Neil11 — Mon, 05 Aug 2024 03:05:32 GMT

Your best is buying bet is buying a physical sim card from a koodo/telus store or a mobile klinic store. Then contact CS_AGENT and they will credit you the cost of the sim $11.30 (10+tax). This was what I did after waiting almost 2 weeks and my sim not arriving.

Re: sim card

Neil11 — Mon, 05 Aug 2024 03:06:50 GMT

Re: sim card

TheSterlinger — Mon, 05 Aug 2024 03:20:59 GMT

@tanvir07

Sim cards take up to 2 weeks (10 business days). If sim card does not arrive in 2 weeks and a couple days then sumbit a ticket to a public Mobile CS agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: sim card

computergeek541 — Mon, 05 Aug 2024 03:42:11 GMT

self solution removed

Re: sim card

Neil11 — Mon, 05 Aug 2024 03:43:50 GMT