topic Want to cancel subscription in Get Support

Want to cancel subscription

RKSp — Mon, 05 Aug 2024 02:20:48 GMT

Can’t sign into account in spite of correct log in and password. How can I unsubscribe?

Re: Want to cancel subscription

computergeek541 — Mon, 05 Aug 2024 02:20:25 GMT

@RKSp wrote:
Can’t sign into account in spite of correct log in and password. How can I unsubscribe?

If you're trying to use the Self Servce website, try loading it using your web browser's incognito/privacy mode. If using the app, try clearing the app's storage settings berfore trying to log in.

Re: Want to cancel subscription

Chalupa_Batman — Mon, 05 Aug 2024 02:46:04 GMT

Hello @RKSp

If you're still unable to log in, you can contact a CS Agent this way.

To Submit a ticket, please click the following link to access the Public Mobile Chatbot: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type: Customer Service Agent