topic Re: Removing AddON purchases in Get Support

Removing AddON purchases

Republic87 — Tue, 04 Jan 2022 21:09:42 GMT

Hi, I had purchased some add ons to my base plan for temporary use (for the month). Will these add ons transfer to the following months in perpetuity? I'd like to cancel them after completed for the month. See below:

Current-Add ons

200 min US and Canada Long Distance
US Roaming - Unlimited Talk (10-day)
US Roaming - Unlimited Text (10-day)

Thanks!

Tony

Re: Removing AddON purchases

mimmo — Wed, 25 Apr 2018 02:29:53 GMT

The roaming ones will expire after 10 days. The long distance minutes will be available untill used up. You will not be charged again for them unless you manually add them again.

Re: Removing AddON purchases

jp2 — Wed, 25 Apr 2018 02:57:21 GMT

Because this is a prepaid service you don't have to worry about being automatically charged for anything again. If you don't purchased it you won't get it. Note if you signed up for autopay then your base plan will automatically be charged to your credit card at renewal.

As @mimmo said the unused long distance minutes will carry forward free of charge so you wouldn't want to remove the add on even if you could

Re: Removing AddON purchases

pakmode — Wed, 25 Apr 2018 16:25:27 GMT

^+1