topic How to change my name in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237528#M854524 <P>I can't pay for the subscription because my name is no match to the card (an extra space) . The app shows that I should finish my Payment first(but I can't pay). How can I change my name before pay for this?</P> Sun, 04 Aug 2024 12:13:44 GMT MAKIROR 2024-08-04T12:13:44Z How to change my name https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237528#M854524 <P>I can't pay for the subscription because my name is no match to the card (an extra space) . The app shows that I should finish my Payment first(but I can't pay). How can I change my name before pay for this?</P> Sun, 04 Aug 2024 12:13:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237528#M854524 MAKIROR 2024-08-04T12:13:44Z Re: How to change my name https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237531#M854527 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/456077">@MAKIROR</a>&nbsp;from within the Public Mobile app go to the Account tab and click on "Manage Profile", there you should be able to update the name and address on the account</P> Sun, 04 Aug 2024 12:38:44 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237531#M854527 eddieO 2024-08-04T12:38:44Z Re: How to change my name https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237532#M854528 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/456077">@MAKIROR</a>&nbsp; Your name doesn’t have to match the &nbsp;name on the credit card , but the credit card does have to match that of the address you used to create the account . Also ensure you enabled location services on the app when activating&nbsp;</P> Sun, 04 Aug 2024 12:39:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237532#M854528 Handy1 2024-08-04T12:39:29Z Re: How to change my name https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237533#M854529 <P>I'll try thanks</P> Sun, 04 Aug 2024 12:40:54 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-change-my-name/m-p/1237533#M854529 MAKIROR 2024-08-04T12:40:54Z