topic Re: Activate new account with prepaid credit card? in Get Support

Activate new account with prepaid credit card?

isabusa — Fri, 02 Aug 2024 19:38:48 GMT

As title. Since I don't have a Canadian credit card, is it possible to resume my activation using a prepaid credit card?

It's really difficult to get support, I appreciate your help!

Re: Activate new account with prepaid credit card?

computergeek541 — Fri, 02 Aug 2024 19:38:32 GMT

@isabusa wrote:
As title. Since I don't have a Canadian credit card, is it possible to resume my activation using a prepaid credit card?
It's really difficult to get support, I appreciate your help!

Yes, in some cases, it is possible to use a prepaid credit card. Some customers have used a prepaid credit card from KOHO.

Re: Activate new account with prepaid credit card?

hairbag1 — Fri, 02 Aug 2024 19:44:36 GMT

@isabusa

a friend used the prepaid mastercard available at Canada Post. Used it to activate a new account, then just used payment vouchers for renewals.

Re: Activate new account with prepaid credit card?

isabusa — Fri, 02 Aug 2024 21:27:36 GMT

Thanks for the reply! Any ideia how he handled the billing address part?

Re: Activate new account with prepaid credit card?

isabusa — Fri, 02 Aug 2024 21:29:09 GMT

Thank you! I'll check if KOHO accepts clients without canadian documents. I'm just visiting to study English.

Re: Activate new account with prepaid credit card?

isabusa — Sun, 04 Aug 2024 01:28:49 GMT

Just tried a Canada Post prepaid cc with a registered billing address... Still no success, payment keeps failing.

Re: Activate new account with prepaid credit card?

slusagm — Sun, 04 Aug 2024 02:10:41 GMT

wait a day before trying again. Try on both browser with Incognito mode and PM app with Location permission enabled