topic Re: Confirmation about transferring number in Get Support

Confirmation about transferring number

SOHAN5767 — Fri, 02 Aug 2024 22:10:12 GMT

I've recently transferred my number into public network. But I did not get any confirmation message from public mobile. What sbould I do?

Re: Confirmation about transferring number

hTideGnow — Fri, 02 Aug 2024 22:14:27 GMT

hi @SOHAN5767 you tried the PM sim and you getting inbound calls??

check with PM porting support team and confirm. I will send you the number to PM Porting support team Please check your community inbox

Re: Confirmation about transferring number

Chalupa_Batman — Fri, 02 Aug 2024 22:28:15 GMT

Hello @SOHAN5767

You do not get the confirmation from Public Mobile. You get a message from the other provider and you must say yes within 90 minutes. If you say yes, then you should see the name of your provider at the top of the phone disappear and go into SOS mode. Then you take out your old providers SIM card and then place the Public Mobile SIM card into your phone and reboot. You should be up and running.