topic Re: Cannot Log In to Self Serve in Get Support

Re: Cannot Log In to Self Serve

zagare1982 — Tue, 04 Jan 2022 21:09:31 GMT

Good Day,

I am having the same issue after activation. Not able to log into the account as well as use my phone. Please advise

Re: Cannot Log In to Self Serve

Luddite — Tue, 24 Apr 2018 19:15:49 GMT

@zagare1982 Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:30PM (ET).

If you are transferring a number from another carrier do not close that account; that will happen automatically.

You did post to an old thread. In future you will have more assurance of help by creating your own topic on the forum (which I have done for you today), or sending a private message directly to the moderators.

Re: Cannot Log In to Self Serve

Anonymous — Tue, 24 Apr 2018 20:37:21 GMT

you need send a private message click here

In your message put it, please include .

- your account number , if you have it , or email address .

- your phone number and 4 digit PIN .

- your name .

- Detailed explanation of specific

- them can help you a lot nice team service.

Good Luck