topic Re: email in Get Support

email

jpidhirn — Fri, 02 Aug 2024 21:00:12 GMT

app won't recognize my email or phone number

Re: email

will13am — Fri, 02 Aug 2024 20:58:53 GMT

@jpidhirn , did you recently complete an activation? Anyway, try deleting the app data to see if that helps with account access.

Re: email

computergeek541 — Fri, 02 Aug 2024 21:00:00 GMT

@jpidhirn wrote:
app won't recognize my email or phone number

You EverSafe login is the e-mail address that was used at the time of activation? By any chance, have you been a customer but had your account in suspension for 90 days?

Re: email

eddieO — Fri, 02 Aug 2024 21:00:25 GMT

@jpidhirn if the PM app is giving you trouble try accessing your account from the website