topic Re: SMS Offer in Get Support

SMS Offer

Sweet-Tangerine — Fri, 02 Aug 2024 19:45:25 GMT

Hi there,

I just accepted an offer sent to me via text for 20 GB of 4G data for $27. Could you please confirm if this is just an add-on to my existing plan, or if the $27 is a new plan that includes calls/texts?

Thank you 🙂

Re: SMS Offer

softech — Fri, 02 Aug 2024 17:51:36 GMT

@Sweet-Tangerine the $27 plan is a new plan and NOT add-on . If will kick in on your next renewal if you reply Yes

Re: SMS Offer

hTideGnow — Fri, 02 Aug 2024 17:54:10 GMT

hi @Sweet-Tangerine not add-on to existing plan, it is a new plan you will change to if you accept

Re: SMS Offer

eddieO — Fri, 02 Aug 2024 18:04:23 GMT

@Sweet-Tangerine it's a pretty good deal but just be aware that if you switch to it you will very likely be unable to switch back to your old plan depending on what it is, especially the $15 plans which are no longer available

Re: SMS Offer

DennyCrane — Fri, 02 Aug 2024 19:36:12 GMT

I don't know why after all this time they haven't figured out that they should clarify this in the text offer. Yes it includes all of the above. No they don't say it for some reason.