https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236658#M853908 <P>Issues with the port would mean that incoming calls wouldn't work. The fact that you can't make outgoing calls means it's something different. Are you sure the new account activated?</P> Fri, 02 Aug 2024 00:59:56 GMT DennyCrane 2024-08-02T00:59:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236607#M853877 <P>I recently transferred my number from my old service provider but I still can’t make outgoing calls . I used an eSIM&nbsp;</P> Thu, 01 Aug 2024 23:41:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236607#M853877 DenverW 2024-08-01T23:41:59Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236611#M853880 <P>your problem is the account setup and not related with the port. You cannot use Chatbot to open ticket at this stage, so message PM with this Link&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></P> Thu, 01 Aug 2024 23:55:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236611#M853880 slusagm 2024-08-01T23:55:53Z https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236658#M853908 <P>Issues with the port would mean that incoming calls wouldn't work. The fact that you can't make outgoing calls means it's something different. Are you sure the new account activated?</P> Fri, 02 Aug 2024 00:59:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/New-customer/m-p/1236658#M853908 DennyCrane 2024-08-02T00:59:56Z