topic Re: Donate points transition data gift in Get Support

Donate points transition data gift

EdN — Thu, 01 Aug 2024 21:02:03 GMT

Hey Public Mobile,

Is there any way we can donate our data gift to the needy I've got 30 GB going to run out in 15 days and I'd like to put it to a better use.

Re: Donate points transition data gift

hTideGnow — Thu, 01 Aug 2024 20:58:43 GMT

HI @EdN

PM never have ways to move money or addon from account to another account

The system is also simple, I don't think they will have a developer to start this little project

so, best to "waste" all your bonus data by downloading 4k Movies using mobile data 🙂

Re: Donate points transition data gift

EdN — Thu, 01 Aug 2024 21:04:42 GMT

Heartless bastards giving a data bonus they knew no one would be able to use and now denying it to the needy.

@CS_Agent

Re: Donate points transition data gift

EdN — Thu, 01 Aug 2024 21:07:37 GMT

Not an option for me hTideGnow, I have a life to live.

Re: Donate points transition data gift

slusagm — Thu, 01 Aug 2024 21:10:01 GMT

Donating is good

but you are not really donate points like what the title said. You just want to donate the data and you kept for 135 days and found out you cannot use them all in another 15 days.

Would be a much kinder act if you ask for this on day 1 instead

Re: Donate points transition data gift

hTideGnow — Thu, 01 Aug 2024 21:13:44 GMT

HI @EdN

that is an option, no contradiction. Just start the streaming on the phone, put aside the phone and get on your life 🙂

Re: Donate points transition data gift

EdN — Thu, 01 Aug 2024 21:20:27 GMT

Sorry, it only occurred to me now, I use less than 1 GB a month in data. And I don't live my life on the phone. There's still 15 days for public mobile to do the right thing. I'm sure if the corporate weasels said hey we got 15 days to stick it to the loyal customers it would happen in a blink of an eye

Re: Donate points transition data gift

EdN — Thu, 01 Aug 2024 21:35:28 GMT

I ask for nothing

Re: Donate points transition data gift

hTideGnow — Thu, 01 Aug 2024 21:26:03 GMT

HI @EdN

if you want to push for it, maybe you can ask support agent directly. But I am almost certain it will be a No, so technically, you were right, you asked for nothing 🙂

please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Donate points transition data gift

computergeek541 — Thu, 01 Aug 2024 22:09:00 GMT

Discussion has gone off topic and is no longer specific to Public Mobile.