topic Re: using a referral code in Get Support

using a referral code

komk — Wed, 31 Jul 2024 18:49:26 GMT

New subscriber how do I know if the referral code worked when I signed up as a new subscriber?

Re: using a referral code

slusagm — Wed, 31 Jul 2024 18:50:48 GMT

If you enter a wrong code, the system will show you immediately.

and you will see a $10 credit showing up on your My Account within 72 hours

Re: using a referral code

eddieO — Wed, 31 Jul 2024 18:51:06 GMT

@komk it typically takes up to 72 hours for the $10 credit to appear in your account. If that time has passed and you are not seeing it in your available funds then contact a CS_agent as they will apply it to your account. Just click on the small orange circle in the bottom right corner and type: Customer Support Agent

Re: using a referral code

hTideGnow — Wed, 31 Jul 2024 18:52:12 GMT

HI @komk

how long you subscribed? you should see a $10 in your My Account as Available Fund within 72 hours, usually earlier

and the one who referred you would get a text as well

Re: using a referral code

komk — Wed, 31 Jul 2024 18:59:53 GMT

i just joined with a new account last night.

Re: using a referral code

komk — Wed, 31 Jul 2024 19:00:54 GMT

thank you.

Re: using a referral code

eddieO — Wed, 31 Jul 2024 19:02:03 GMT

@komk, it's still very early then, check in another day or 2. If it's not there by Friday reach out to a CS_agent and they'll take care of it for you. Most times it's in there with 48 hours. For my wife it was not there after waiting a week so we had to contact the agent and they added it afterwards

Re: using a referral code

slusagm — Wed, 31 Jul 2024 19:02:15 GMT

Then check My Account tomorrow using Incognito mode. You should see a $10 there

Re: using a referral code

Conkar — Wed, 31 Jul 2024 21:08:38 GMT

I've been told it takes two to three business days I'm you as well. I'm also waiting to see if I'm getting mine 😊