topic Re: switch in Get Support

switch

baffour12-abat — Tue, 04 Jan 2022 21:09:10 GMT

i have been with public mobile for years but recently switch to koodo but now want to switch back

Re: switch

LEGO — Mon, 23 Apr 2018 15:46:03 GMT

What you did not like about Koodo?

Re: switch

Luddite — Mon, 23 Apr 2018 15:55:38 GMT

@baffour12-abat wrote:
i have been with public mobile for years but recently switch to koodo but now want to switch back

Just get a new SIM, activate it, then port back your number if you wish. https://www.publicmobile.ca/en/on/get-started

Remember to give one of your friend's the referral so they can save $1/30 days. Right now you will also receive a $10 credit. https://productioncommunity.publicmobile.ca/t5/Announcements/Sharing-is-Caring-Refer-a-Friend-and-they-get-a-10-credit/m-p/234612

Re: switch

baffour12-abat — Mon, 23 Apr 2018 16:01:56 GMT

i was told i will be getting the same services as public but not

Re: switch

LEGO — Mon, 23 Apr 2018 16:05:09 GMT

Strange! My mother and brother got a better service when they switched.

Re: switch

stonechucker — Mon, 23 Apr 2018 17:21:59 GMT

@baffour12-abat, yes, the service provided by both carriers is on the Telus and Bell shared natioinal network. Service should be almost the same, with minor exceptions (if any)

Re: switch

cq17 — Mon, 23 Apr 2018 17:42:42 GMT

Should have been same service since both carriers use same network. I remember when I was with Bell and I switched to Rogers and I did not get the service that I was promised to be given. I learned from my mistake and would not switch to another carrier without giving a second thought. Welcome back and PM isn't bad at all in terms of the prices

switch

baffour12-abat — Mon, 23 Apr 2018 19:07:10 GMT

how can i get my service back

Re: switch

jp2 — Mon, 23 Apr 2018 19:09:25 GMT

What do you mean back? Is your account in suspension or it just stopped working or...?

Re: switch

baffour12-abat — Mon, 23 Apr 2018 19:11:16 GMT

so what do i do to get my services back

Re: switch

will13am — Mon, 23 Apr 2018 19:34:37 GMT

@baffour12-abat wrote:
so what do i do to get my services back

@baffour12-abat, you have to start right from ground zero like what you did the first time you joined this service. Go pick up a SIM card, activate it, select the desired plan, obtain a temporary number to get the service up and running. Once everything is confirmed to be working perfectly, go back to the self servce account and complete a number port the old service.