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    <title>topic Re: Mobile data not working in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235225#M852998</link>
    <description>&lt;P&gt;Thanks for the quick reply! Sucks if it doesn't work. I thought if u could send calls, everything would be OK. I'll try ur suggestions.&lt;/P&gt;&lt;P&gt;Thanks&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 29 Jul 2024 23:01:17 GMT</pubDate>
    <dc:creator>Deepg821</dc:creator>
    <dc:date>2024-07-29T23:01:17Z</dc:date>
    <item>
      <title>Mobile data not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235215#M852995</link>
      <description>&lt;P&gt;I have a REALME 11 PRO+ with Android 13. I can make calls but my data doesn't work. I've changed the APN settings and also reset network settings. Data is on and wifi off, but in still offline. Any ideas?&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jul 2024 23:01:46 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235215#M852995</guid>
      <dc:creator>Deepg821</dc:creator>
      <dc:date>2024-07-29T23:01:46Z</dc:date>
    </item>
    <item>
      <title>Re: Mobile data not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235216#M852996</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/394762"&gt;@Deepg821&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;first, your Realme 11 PRO+ might not work very well on PM as your phone missed some important 4G bands used for PM.&amp;nbsp; And I am not certain if you phone will work with PM's 5G at all since you missed the n66&lt;/P&gt;&lt;P&gt;your phone has the following bands (&lt;STRONG&gt;BOLD&lt;/STRONG&gt; are compatible bands) :&lt;/P&gt;&lt;P&gt;4G bands&amp;nbsp; &amp;nbsp;1, 3,&amp;nbsp; &amp;nbsp;&lt;STRONG&gt;5&lt;/STRONG&gt;,&amp;nbsp; &amp;nbsp;8, 28, 38, 40, 41 - India&amp;nbsp;&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; 1, 3, &lt;STRONG&gt;5, 7&lt;/STRONG&gt;,&amp;nbsp; 8, 28, 34, 38, 39, 40, 41 - China&lt;BR /&gt;5G band&amp;nbsp; &amp;nbsp; 1, 3, 5, 8, 28,&amp;nbsp; &amp;nbsp;40, 41, 77, &lt;STRONG&gt;78&lt;/STRONG&gt; SA/NSA - International&lt;BR /&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;1,&amp;nbsp; &amp;nbsp;5,&amp;nbsp; &amp;nbsp;8, 28, 41,&amp;nbsp; &amp;nbsp;77, &lt;STRONG&gt;78&lt;/STRONG&gt; SA/NSA - China&lt;/P&gt;&lt;P&gt;these are the bands used for PM&lt;/P&gt;&lt;P&gt;&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Bands_w_5G.jpg" style="width: 641px;"&gt;&lt;img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/118872iA35C256A18293ED0/image-size/large?v=v2&amp;amp;px=999" role="button" title="Bands_w_5G.jpg" alt="Bands_w_5G.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;With the lack of compatible bands, I would suggest you to use another phone on this network&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;But you can still try to update the APN profile and hope it works&lt;/P&gt;&lt;P&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;APN:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;sp.mb.com&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Proxy:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Port:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Username:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;lt;blank&amp;gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Password:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&amp;lt;blank&amp;gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Server:&lt;/STRONG&gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MMSC:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="http://aliasredirect.net/proxy/mb/mmsc" target="_blank" rel="noopener nofollow noreferrer"&gt;http://aliasredirect.net/proxy/mb/mmsc&lt;/A&gt;&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MMS Proxy:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;mmscproxy.mobility.ca&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MMS Port:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;8799&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MCC:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;302&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MNC:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;220&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;Authentication Type:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Not Set&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;APN Type:&lt;/STRONG&gt;&amp;nbsp;default,supl,mms&lt;BR /&gt;&lt;/FONT&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;or&amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;FONT size="2"&gt;default,mms,agps,supl,fota,hipri&lt;BR /&gt;&lt;/FONT&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;FONT size="2"&gt;&amp;nbsp;(&lt;EM&gt;might need to include&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;DUN&lt;/STRONG&gt;&amp;nbsp;for hotspot, please note case sensitive&lt;/EM&gt;)&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;APN protocol:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;IPv4&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;APN roaming protocol:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;IPv4&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;APN enable/disable:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;APN enabled&lt;BR /&gt;&lt;/FONT&gt;&lt;FONT size="2"&gt;&amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; &amp;nbsp; or&amp;nbsp;&lt;STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;Turn APN on/off&amp;nbsp;&lt;/STRONG&gt;APN turned on&lt;BR /&gt;&lt;/FONT&gt;&lt;STRONG&gt;Bearer:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;Unspecified&lt;BR /&gt;&lt;/SPAN&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MVNO (Mobile virtual network operator) type:&amp;nbsp;&lt;/STRONG&gt;GID&lt;/FONT&gt;&lt;BR /&gt;&lt;FONT size="2"&gt;&lt;STRONG&gt;MVNO (Mobile virtual network operator)value:&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;4D&lt;/FONT&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jul 2024 22:41:38 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235216#M852996</guid>
      <dc:creator>softech</dc:creator>
      <dc:date>2024-07-29T22:41:38Z</dc:date>
    </item>
    <item>
      <title>Re: Mobile data not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235225#M852998</link>
      <description>&lt;P&gt;Thanks for the quick reply! Sucks if it doesn't work. I thought if u could send calls, everything would be OK. I'll try ur suggestions.&lt;/P&gt;&lt;P&gt;Thanks&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 29 Jul 2024 23:01:17 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1235225#M852998</guid>
      <dc:creator>Deepg821</dc:creator>
      <dc:date>2024-07-29T23:01:17Z</dc:date>
    </item>
    <item>
      <title>Re: Mobile data not working</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1240998#M856658</link>
      <description>&lt;P&gt;For the 'APN ENABLE' part, that toggle is greyed out for me and I can't enable it.&lt;/P&gt;&lt;P&gt;I refuse to believe I spent $400+ on a paper weight&lt;/P&gt;</description>
      <pubDate>Mon, 12 Aug 2024 21:10:29 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Mobile-data-not-working/m-p/1240998#M856658</guid>
      <dc:creator>Deepg821</dc:creator>
      <dc:date>2024-08-12T21:10:29Z</dc:date>
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