topic Welcome present in Get Support

Welcome present

Canningg — Mon, 29 Jul 2024 21:24:25 GMT

I received 5 welcome points but my wife has not. Billing is the same bank account so I’m wondering if that would be the reason? Anyone have any insight into this? Thanks!

Re: Welcome present

computergeek541 — Mon, 29 Jul 2024 21:25:55 GMT

@Canningg wrote:
I received 5 welcome points but my wife has not. Billing is the same bank account so I’m wondering if that would be the reason? Anyone have any insight into this? Thanks!

The welcome points bonus isn't related to payment. It's supposed to be given to all customer who have (or have been changed) to points.

Re: Welcome present

Canningg — Mon, 29 Jul 2024 21:27:40 GMT

Ok thanks for the answer, I will have to look into it a little bit more.

Re: Welcome present

computergeek541 — Mon, 29 Jul 2024 21:57:28 GMT