topic Re: No Data roll over !! in Get Support

Re: No Data roll over !!

RiaW — Sun, 28 Jul 2024 05:06:34 GMT

I have that same plan being offered to me in BC. 6 GB of data, unlimited phone calls and text message. Text messaging all for $23 $2 less than I'm paying for 1 GB of data. What will I lose if I switch to a lower priced plan? The plan is being offered to me inside of my account. Nowhere does it say you need to be a new customer

Re: No Data roll over !!

softech — Sun, 28 Jul 2024 07:42:08 GMT

@RiaW

if it offers to you within your My Account, then you are the lucky one. Get it while you can. Use Change on Renewal to schedule a plan change on renewal to lock it in first. You can change you mind before your renewal

If you change to a lower priced plan, you will lose your 150-days loyalty data bonus you got in March (if you have that). Other bonuses you got from previous Christmas, if any, as well as paid add-on will be unaffected

Re: No Data roll over !!

EB0 — Sun, 28 Jul 2024 13:10:39 GMT

@RiaW

You may not lose the loyalty data add-on 150 days, but even if you lose, it should not be a big deal, as it must likely is going to be expired in 30 days or less.

Re: No Data roll over !!

Sansan — Sun, 28 Jul 2024 18:22:38 GMT

@RiaW the only thing you would lose is rhe loyalty bonus that was given in March. Right now however it wouldn't matter because that's expiring I'm about a week.

Just make sure you use change on Renewal.