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    <title>topic Re: Customer support agent username in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1234313#M852338</link>
    <description />
    <pubDate>Sat, 27 Jul 2024 07:34:17 GMT</pubDate>
    <dc:creator>computergeek541</dc:creator>
    <dc:date>2024-07-27T07:34:17Z</dc:date>
    <item>
      <title>Customer support agent username</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231928#M850775</link>
      <description>&lt;P&gt;What is a username I can use for a private mssg&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 27 Jul 2024 08:30:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231928#M850775</guid>
      <dc:creator>Curly11</dc:creator>
      <dc:date>2024-07-27T08:30:25Z</dc:date>
    </item>
    <item>
      <title>Re: Customer support agent username</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231929#M850776</link>
      <description>&lt;P&gt;It's &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jul 2024 16:31:02 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231929#M850776</guid>
      <dc:creator>sheytoon</dc:creator>
      <dc:date>2024-07-21T16:31:02Z</dc:date>
    </item>
    <item>
      <title>Re: Customer support agent username</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231930#M850777</link>
      <description>&lt;P&gt;hi &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/450843"&gt;@Curly11&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;it is &lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;if you can use this link&lt;/P&gt;&lt;P&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jul 2024 16:41:11 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231930#M850777</guid>
      <dc:creator>hTideGnow</dc:creator>
      <dc:date>2024-07-21T16:41:11Z</dc:date>
    </item>
    <item>
      <title>Re: Customer support agent username</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231931#M850778</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/450843"&gt;@Curly11&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Are you having issues with the ticketing system?&amp;nbsp; Usually will get quicker response with ticketing system than private message.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here is link&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://widget.telus.tiia.ai/publicmobile/publicmobile.html" target="_blank" rel="nofollow noopener noreferrer"&gt;&lt;SPAN&gt;https://widget.telus.tiia.ai/publicmobile/publicmobile.html&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;Type customer service agent and then follow prompts for ticket.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;With private messaging, there is more back and forth with CSA since CSA has to confirm ownership of account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 21 Jul 2024 16:42:19 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1231931#M850778</guid>
      <dc:creator>Dunkman</dc:creator>
      <dc:date>2024-07-21T16:42:19Z</dc:date>
    </item>
    <item>
      <title>Re: Customer support agent username</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1234313#M852338</link>
      <description />
      <pubDate>Sat, 27 Jul 2024 07:34:17 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Customer-support-agent-username/m-p/1234313#M852338</guid>
      <dc:creator>computergeek541</dc:creator>
      <dc:date>2024-07-27T07:34:17Z</dc:date>
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