topic Re: Porting not complete???? in Get Support

Porting not complete????

Stephen55 — Fri, 26 Jul 2024 04:03:43 GMT

Just ported from Koodo today. Can receive calls. No sms in or out. No data. No outgoing calls. Eversafe can't send me confirmation codes.

Re: Porting not complete????

computergeek541 — Fri, 26 Jul 2024 04:04:50 GMT

@Stephen55 wrote:
Just ported from Koodo today. Can receive calls. No sms in or out. No data. No outgoing calls. Eversafe can't send me confirmation codes.

Please use the chatbot to open a ticket and contact a Public Mobile customer support agent. https://widget.telus.tiia.ai/publicmobile/publicmobile.html

Re: Porting not complete????

Stephen55 — Fri, 26 Jul 2024 15:53:01 GMT

A CS_Agent helped me. My SIM card was not initialized properly. Thanks for your reply.