https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-not-associated-with-my-account/m-p/1233273#M851601 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/452317">@sorin2</a>&nbsp;</P><P>you remember the correct login email?</P><P>usually the email is linked up with the correct My Account, but some have it setup long time ago and it might have problem.&nbsp; But no worries, you can ask support to link it back up for you,&nbsp;<SPAN>&nbsp;</SPAN>please open ticket with PM support using direct message:&nbsp;</P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV><P>&nbsp;</P> Thu, 25 Jul 2024 12:29:47 GMT softech 2024-07-25T12:29:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-not-associated-with-my-account/m-p/1233269#M851597 <P>my phone number is not associated with my account&nbsp;</P><P>&nbsp;</P> Thu, 25 Jul 2024 12:25:03 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-not-associated-with-my-account/m-p/1233269#M851597 sorin2 2024-07-25T12:25:03Z https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-not-associated-with-my-account/m-p/1233273#M851601 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/452317">@sorin2</a>&nbsp;</P><P>you remember the correct login email?</P><P>usually the email is linked up with the correct My Account, but some have it setup long time ago and it might have problem.&nbsp; But no worries, you can ask support to link it back up for you,&nbsp;<SPAN>&nbsp;</SPAN>please open ticket with PM support using direct message:&nbsp;</P><DIV class=""><DIV class=""><SPAN>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</SPAN><FONT size="2"><A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank" rel="noopener">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A></FONT></DIV></DIV><DIV class=""><DIV class=""><EM>**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.&nbsp; CS Agent will reply to you there</EM></DIV></DIV><P>&nbsp;</P> Thu, 25 Jul 2024 12:29:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/phone-not-associated-with-my-account/m-p/1233273#M851601 softech 2024-07-25T12:29:47Z